Frequently Asked Questions
There are a number of ways you can clean your ChillMate products.
1. Wash in warm soapy water with a mild detergent and rinse off with hot water making sure all detergent has been removed.
2. Soaking in hot water and baking soda for about 1hr.
3. Lemon juice and salt mixture will help getting rid of some stains on stainless steel products. Simply rub the mixture on the stainless steel surface, let it sit for 15min then scrub with a soft scrubber or an Aluminum Scrubber if needed.
ChillMate products are made in China under the strict management and control of our own team. Our main brand ECOtanka has been designing, manufacturing and managing quality controls in China since 2005 with a full supply chain management system in place.
Some parts are only formed and assembled in China while we buy raw materials from all over the world to give you the best quality.